wonder how long till julio is allowed to tell us what they found out yesterday
They probably already can but it's the weekend now so we probably won't see anything until next week.
I don't understand how they keep mentioning they have updates but it takes them DAYS to post them. How long does it take to type of a few paragraphs on a blog post?
I still look forward to the product but the PR problems of this company is just amazing...
As in: "I find your lack of rice ...disturbing," ?
Depending on how much "company-ness" is tied up in making "official" releases, possibly longer than we might assume. Could be that the problem isn't that they take too long to make the update, it's that they tell us too early that it's on its way and people underestimate processing time.
On this one specifically though, I'll give them the benefit of the doubt for "weekend", lol. They are still a business, and lots of businesses don't update on weekends.
At this point I wouldn't be surprised if they have a legal team reviewing their posts before they put them up.
We're in Austin until Tuesday for SXSW, Rob moderated an awesome panel yesterday (The Future of Food Processing) with three other foodtech CEOs. We'll be posting a link to the video once it's live.
Haven't been able to compose a full-length update yet, but the main points will be:
We are actively looking for alternate rice protein suppliers, and exploring the possibility of using algal protein (Rob tasted some recently and it was amazing and buttery smooth)
Our current rice protein supplier had to suspend processing activity at their factory for about a week, but have since resumed. They will be able to provide the full shipment, but if shipped by sea freight it may not arrive until early April.
This is obviously unacceptable, and RFI is currently pricing out shipping an initial portion of the protein via air freight. It's looking like one or two planeloads would allow us to begin manufacturing by the end of March and start fulfilling orders in early April. By the time we exhausted that supply, the remainder of the shipment will have arrived and we would be able to continue with the full production run.
For reference, the total rice protein order is 28 tons. If anyone has access to one of these, we'd love to talk about contracting it
We will be hearing back from RFI about the air freight this week, and will be sharing further updates as soon as possible. At this time we're still confident that the first shipments of Soylent will be made by late-March/early-April.
Algal protein looks very promising, maybe even better than rice protein.
Wow. So sorry to hear about the supplier delay! It is unfortunate that they do not have better communication. Even though 28 tons seems like a lot to us, I'm sure it is not that big of an order for a large rice manufacturer.
The algae sounds interesting but I think, at this point, people would be concerned about an announcement to switch such a major ingredient right before you plan to ship. Maybe that should be Soylent 2.0 or Soylent version B. I could see a good reason to have multiple base recipes. People have preferences and dietary restrictions so there is not going to be one-size fits all solution.
Thank you for the update.
Definitely not trying to switch out rice protein in the initial Soylent 1.0 run, as we've already signed a PO with the current supplier.
Regardless of the supplier's total output, 28 tons is a lot for a new customer -- we wouldn't have had this issue if we had been an existing customer and able to give them a 4-6 months lead time.
I'm actually sort of interested now in how much raw mass of Soylent is in the initial run.
28 short tons is 25,401kg
102g rice protein per Soylent (Macronutrient overview)
444g Soylent per Soylent (Nutrition PDF)
(25401kgRice) * (0.444kgSoylent/ 0.102kgRice) ≈ 110569kgSoylent
(or back in tons, about 122).
Neat. Wolfram helpfully mentions that this exceeds the cargo mass capacity of a 747 by 20%, and is also around the mass of a large dinosaur.
(Clearly the takeaway today should be that @JulioMiles can totally be completely justified in saying that you are producing "nearly 20 T-Rexes" of Soylent in run 1.0.)
We've waited this long, what's another week or two. Or if they can get air freight set up, then there should be virtually no delay.
So far you guys haven't compromised on any ingredients, or any of the taste, texture, etc, so don't start now.
Just looking for more timely updates after information is known. Sometimes it takes that extra effort, writing up a post in the evening at the hotel room, on the weekend, or something. It's a new company, first impressions mean everything, PR included.
20 years ago I could have got you one of those. Unfortunately my connection is no longer with us.
So even more delays and the actual mentioning of it is buried in a post? If your rice protein supplier being charged at all? Are they doing anything to make up for the delays? Are you planning to do anything to make up for yet another delay?
Even so, with the lead time you DID give them how do they keep missing the mark?
I see inconvenience, but my impression at least was that they found a workaround without causing further delays (and possibly even at cost to themselves with the air freight).
I agree with your other points though. At the very least, I'm hoping that RFI and/or the rice supplier are covering the cost of the more expensive freight option. I do not know the world of industrial supply, but I'd imagine they're under at least some obligation by an official purchase order to use whichever methods reasonably available to fulfill their initial ship date (or, get as close as they can to the date that's already passed, in this case).
I would have contacted DHL or some other large shipping company. They already have their own large planes meant for shipping items globally and quickly. Called them up and asked to book a flight.
I think we also have to assume that Soylent and Co aren't going to post an update until the air freight question gets a solid answer.
Given that at least one person is literally threatening to burn down Rob's house if there are further delays I can understand why they may want to eliminate doubt over shipment times before updating the community-at-large.
As a counter-point, I would fully support a taste or texture compromise to get this product out the door. I gave you money knowing that this is the first run of a weird product so it might be a little rough around the edges.
While you may be able to forgive a compromise on taste or texture, I doubt that the media will. Being the initial run of a innovative new product, the Soylent team needs to make sure that they get positive reviews or else the business could fail. I imagine that there are a number of people out there waiting to read these reviews before committing their money to something so different.
I want the team to make an excellent first impression for no other reason than to ensure that I can continue to get my supply of the product.
That may be true, but I'm sure even if the texture is as good as they can make it the articles will start with "Finally, after an incredible number of delays soylent finally exists as a thing people that paid money 9 months ago can finally hold in their hands"
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